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Order Issues

I have a problem with an item in my order

We're so sorry to hear there was an issue with an item in your order. We always want to make things right, so for us to look into this further, please contact our Customer Service Team here with your order number, and we will look into this further w

Is it possible to change or cancel an order?

However, you have 30 minutes after placing your order to edit it using the link provided in your order confirmation email. Within this window, you can update your shipping address, contact details, or product shade, as well as cancel your order if ne

I have a problem with my delivery

If your order is stuck in transit, or over the expected delivery timeframe, please reach out to us here and we'll be happy to look into this for you.

I am having an issue at the checkout

We would recommend for any technical issues, to try clear your cache and try again.Instructions for each browser are here: Chrome, Safari, Edge, Firefox