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General order queries 📭

Is it possible to change or cancel an order?

Please contact us here as quickly as possible with your order number and the changes you would like to make and we'll help you as best we can.

I have a problem with an item in my order

We're so sorry to hear there was an issue with an item in your order. We always want to make things right, so for us to look into this further, please contact our Customer Service Team here with your order number, and we will look into this further w

Where can I find my order number?

You should receive an order confirmation email from us within a few minutes of placing your order. Otherwise, you can view your completed order history by logging in to your account on our website. - Click the "person" icon on the top right of the we

I'm having a technical issue with my order

We would recommend trying to clear your cache and cookies and trying again.Instructions for each browser are here: Chrome, Safari, Edge, FirefoxPlease let us know if the issues persists after trying these steps.