You should receive an email once your order has been dispatched from our warehouse and is on the way to you. This email includes a tracking link where you can track the progress of your order with our courier (marked in yellow on the image below). Yo

You should receive an email once your order has been dispatched from our warehouse and is on the way to you.&#xA0;This email includes a tracking link where you can track the progress of your order with our courier (marked in yellow on the image below)<img src="https://attachments.gorgias.help/qgaXzxaypdxvDWOp/hc/5k0Dw70qkOxvoQAM/2024041711-bcbb3d51-8b3c-4cee-ac85-98b988105ea8-948c9b62-3f74-48a1-b14d-42cb7d4e8a06.png" style="width: 300px;" class="fr-fic fr-dib"> You can also check your order status by logging in to your account on our website or app.Website:<ul><li style="font-size: 18px;">Log in to your account on our website<ul style="font-size: initial;"><li style="font-size: 18px;">Ireland/EU/Internat<a href="//www.sculptedbyaimee.com">www.sculptedbyaimee.com</a>&#xA0;</li><li style="font-size: 18px;">UK &#xA0;<a href="//www.sculptedbyaimee.co.uk">www.sculptedbyaimee.co.uk</a></li></ul></li><li style="font-size: 18px;">Click &apos;Orders&apos;&#xA0;</li><li style="font-size: 18px;">Select the relevant order</li><li style="font-size: 18px;">Click &apos;Track shipment&apos;</li></ul><img src="https://attachments.gorgias.help/qgaXzxaypdxvDWOp/hc/5k0Dw70qkOxvoQAM/2024041711-ecc5049b-5611-4fed-9382-329e4d853e35-cc16e61d-66ed-4577-bfaf-72638b43a359.png" style="width: 300px;" class="fr-fic fr-dib">App<ul id="isPasted"><li style="font-size: 18px;">Log in to your account on our app</li><li style="font-size: 18px;">Click&#xA0;&apos;Account&apos;</li><li style="font-size: 18px;">Click &apos;My&#xA0;Orders&apos;</li><li style="font-size: 18px;">Select the relevant order</li><li style="font-size: 18px;">The tracking number will appear on the order confirmation page&#xA0;</li></ul> If you experience any issues with the tracking link, or your order is stuck in transit (over the expected delivery timeframe), please reach out to us <a href="https://www.sculptedbyaimee.com/pages/contact" rel="noopener noreferrer" target="_blank">here&#xA0;</a>and we&apos;ll be happy to look into this for you.

How do I track my order?

Orders within the Republic of Ireland are typically delivered within 1-2 working days once the order has left our warehouse. Orders within Europe are delivered within 5-7 working days and international orders within 5-8 working days. Orders within UK

Orders within the Republic of Ireland are typically delivered within 1-2 working days once the order has left our warehouse.&#xA0;Orders within Europe&#xA0;are delivered within 5-7 working days and international&#xA0;orders within 5-8 working days.Orders within UK or Northern Ireland with Royal Mail 1st Class chosen are typically delivered within 1-2 working days. With 2nd Class&#xA0;Royal Mail, orders are typically delivered within 3-5 working days&#xA0; If your order is stuck in transit or over the expected delivery timeframe, please reach out to us <a href="https://www.sculptedbyaimee.com/pages/contact" rel="noopener noreferrer" target="_blank">here&#xA0;</a>and we&apos;ll be happy to look into this for you.

My order is over the expected delivery timeframe

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Tracking your order 🚚

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ReSculpted Recycling Programme ♻️

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Do you need to emulsify (wet) the cleansers to activate?

How much cleanser do I need to apply?

Will the Gentle Cleanser remove eye makeup?

If I use Cleanse & Clarify every day will it make my skin more sensitive?

What percentage of AHA & BHA is in the Exfoliate formula? Do they work well together?

Do I need SPF after each cleanse?

Can I start a new DuoCleanse system and another skincare product at the same time?

Can I start a new DuoCleanse system and another makeup product at the same time?

When should I moisturise?

What products should I use after I exfoliate?

How often should I use Cleanse & Exfoliate?

Can I mix more than one DuoCleanse system together?

How often should I use my DuoCleanse?

Should I double cleanse morning and night?

What cleanser is good for blackheads?

What can I use to hydrate my skin?

What cleanser is good for sensitive skin and redness?

Should I use DuoCleanse morning and night?

Do I wash off Step 1 before I apply Step 2?

Can I use DuoCleanse on my eyes?

How to use

Can teenagers use any of the systems?

Which DuoCleanse is right for me?

Can I apply retinol after using DuoCleanse?

If I’m on Roaccutane can I use any or all of the cleansers?

I have oily skin, will Exfoliating Cleanser work for me?

I have an oily T-zone that’s prone to breakouts but the rest of my face is dry. Which DuoCleanse is best?

I have dry skin, which system is best for me?

Suitability

How do I refill my DuoCleanse system when my formula has run out?

Can I refill my DuoCleanse bottle with a refill from a different system?  E.g I have bought a Cleanse & Clarify, but I’d like to try a Brightening Cleanser within the same bottle.

Refilling your DuoCleanse

Can I use the Gentle Cleanser on my eyes?

Is DuoCleanse safe for pregnancy?

What happens if my skin tingles or there is a burning sensation?

Is DuoCleanse safe to use for someone undergoing cancer treatment?

Is DuoCleanse breast-feeding safe?

Safety

Can I travel with DuoCleanse?

Are the exfoliating beads in the Cleanse & Exfoliate system environmentally friendly?

Is DuoCleanse gluten-free?

Can I use Brightening Cleanser & Exfoliate on the same night?

Can I use Exfoliating Cleanser & Clarify on the same night?

Can I use Brighten in the morning and Clarify in the evening?

Can I use Brightening Cleanser & Clarify on the same night?

Is the Gentle Cleanser oil or water-based?

Other

DuoCleanse🫧

MyMascara - Buy 2 get 10% off

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Personalised items T&Cs

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Sculpted Rewards🎁

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Is Sculpted By Aimee Cruelty Free?

Are your skin products mineral?

If your products contain SPF does that mean there will be flashback?

What does a primer do?

Does Beauty Base , Tint & Glow & Second Skin have broad spectrum SPF?

Whats the difference between Second Skin Dewy & Matte?

Product FAQs 💄

What is Sculpted By Aimee doing for sustainability?

Sustainability ♻️

Where can I buy Sculpted By Aimee?

Stockists 🛍

ROI: Grafton Street

UK: Belfast, Victoria Square Shopping Centre

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