Safety

Can I use the Gentle Cleanser on my eyes?

Yes, Gentle Cleanser has been ophthalmologically tested so it is safe to use on your eyes to remove all traces of eye makeup.

Is DuoCleanse safe for pregnancy?

We always recommend consulting with your doctor regarding the use of new ingredients during pregnancy. Your healthcare provider can offer advice tailored to your unique medical history and current health status, ensuring the well-being of both you an

Can teenagers use any of the systems?

DuoCleanse is formulated primarily for adult skin, however, the Gentle Cleanser can be used for teens who want to gently cleanse their skin. Our Exfoliating, Clarifying and Brightening Cleansers contain actives that are not often necessary for the ma

What happens if my skin tingles or there is a burning sensation?

Stop the application and remove all traces of cleanser with plenty of clear cold water. Pat dry. To note: When adding a new ingredient to your skincare routine we suggest building up tolerance to a routine that suits you. Please also only start one n

Is DuoCleanse safe to use for someone undergoing cancer treatment?

We always recommend consulting with your doctor, regarding the use of new ingredients during cancer treatment or any medical treatment. Your healthcare provider can offer advice to ensure that any products and ingredients you use are compatible with

Is DuoCleanse breast-feeding safe?

Yes, they are breastfeeding safe. If you are concerned about any particular ingredient tailored to your medical history we always recommend consulting with your doctor to ensure the well-being of both you and your baby.

Can I use DuoCleanse on my eyes?

Our Step 1 Gentle Cleanser in all DuoCleanse systems can be used on the eye area as it is ophthalmologically tested and safe for contact-lens wearers. We do not recommend using any of the Step 2 cleansers on your eyes or for removing eye makeup as it