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UK Returns

Outside Ireland/UK Returns

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Sculpted By Aimee

Returning an online purchase💻

Returns🔄

Is it possible to change or cancel an order?

I have a problem with an item in my order

General order queries 📭

Ireland, EU and International Orders

UK & Northern Ireland Orders

Does Sculpted By Aimee Ship Worldwide?

Delivery timeframes ⏰

How do I track my order?

My order is over the expected delivery timeframe

Tracking your order 🚚

Online Orders 📦

Returns Policy

What Is ReSculpted?

How do I send my empties back?

What is ReSculpted?

ReSculpted Recycling Programme ♻️

Change of mind/Unsuitable item

Faulty or Flawed Product

Incorrect Foundation Shade

All International Returns (Outside UK & Ireland)

Returning an in-store purchase🛍️

Do you need to emulsify (wet) the cleansers to activate?

How much cleanser do I need to apply?

Will the Gentle Cleanser remove eye makeup?

If I use Cleanse & Clarify every day will it make my skin more sensitive?

What percentage of AHA & BHA is in the Exfoliate formula? Do they work well together?

Do I need SPF after each cleanse?

Can I start a new DuoCleanse system and another skincare product at the same time?

Can I start a new DuoCleanse system and another makeup product at the same time?

When should I moisturise?

What products should I use after I exfoliate?

How often should I use Cleanse & Exfoliate?

Can I mix more than one DuoCleanse system together?

How often should I use my DuoCleanse?

Should I double cleanse morning and night?

What cleanser is good for blackheads?

What can I use to hydrate my skin?

What cleanser is good for sensitive skin and redness?

Should I use DuoCleanse morning and night?

Do I wash off Step 1 before I apply Step 2?

Can I use DuoCleanse on my eyes?

How to use

Can teenagers use any of the systems?

Which DuoCleanse is right for me?

Can I apply retinol after using DuoCleanse?

If I’m on Roaccutane can I use any or all of the cleansers?

I have oily skin, will Exfoliating Cleanser work for me?

I have an oily T-zone that’s prone to breakouts but the rest of my face is dry. Which DuoCleanse is best?

I have dry skin, which system is best for me?

Suitability

How do I refill my DuoCleanse system when my formula has run out?

Can I refill my DuoCleanse bottle with a refill from a different system?  E.g I have bought a Cleanse & Clarify, but I’d like to try a Brightening Cleanser within the same bottle.

Refilling your DuoCleanse

Can I use the Gentle Cleanser on my eyes?

Is DuoCleanse safe for pregnancy?

What happens if my skin tingles or there is a burning sensation?

Is DuoCleanse safe to use for someone undergoing cancer treatment?

Is DuoCleanse breast-feeding safe?

Safety

Can I travel with DuoCleanse?

Are the exfoliating beads in the Cleanse & Exfoliate system environmentally friendly?

Is DuoCleanse gluten-free?

Can I use Brightening Cleanser & Exfoliate on the same night?

Can I use Exfoliating Cleanser & Clarify on the same night?

Can I use Brighten in the morning and Clarify in the evening?

Can I use Brightening Cleanser & Clarify on the same night?

Is the Gentle Cleanser oil or water-based?

Other

DuoCleanse🫧

MyMascara - Buy 2 get 10% off

Free Gift with purchase - T&Cs

Discount Codes T&Cs

Personalised items T&Cs

Bundles - Shop more, Save more! - T&Cs

Exclusive Offers: Website/App Offers

Promotional offers✨

What is Rewards?

How can I earn Rewards Points?

How can I check my points and How can I redeem my points?

What tier am I in?

Will my points expire?

I need more help?

How do I collect my Birthday points?

Sculpted Rewards🎁

Can I use Sculpted By Aimee products during pregnancy?

Where can I buy a Gift Card?

Is Sculpted By Aimee Cruelty Free?

Are your skin products mineral?

If your products contain SPF does that mean there will be flashback?

What does a primer do?

Does Beauty Base , Tint & Glow & Second Skin have broad spectrum SPF?

Whats the difference between Second Skin Dewy & Matte?

Product FAQs 💄

What is Sculpted By Aimee doing for sustainability?

Sustainability ♻️

Where can I buy Sculpted By Aimee?

Stockists 🛍

ROI: Grafton Street

UK: Belfast, Victoria Square Shopping Centre

Want to book an appointment? 💄