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Earning and Redeeming Points

How many points do I earn per purchase?

You earn 5 points for every €1/£1 spent. The more you shop, the more you save!

How do I redeem my points?

Once you’ve accumulated enough points, you can redeem them for discounts or rewards. Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward. Just apply your rewards c

How do I earn points?

You’ll earn 5 points for every €1/£1 spent on our website once you're logged in when you place an order. There are many other ways to earn extra points, such as:. We also give additional points for a Birthday Treat (make sure you've entered your birt

How do I view my point balance?

Log in to your account and visit the "Rewards" section to see your points balance and available rewards.

Is there a limit to the number of points I can earn?

No. Go ahead and earn as many as you can!

What do the 'approved', 'pending' and 'cancelled' statuses mean?

Approved: These points can be redeemed on rewards immediately. Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals. Cancelled: These points will not be added to your account. For

What happens if a friend I refer cancels or returns their order?

Your pending points will become cancelled and will be removed from your account.

Why did my account balance go down?

You, or someone you referred either may have cancelled or returned a purchase.

Do my points expire?

Yes, points expire after 12 months of inactivity. Make sure to use them before they disappear!

Do I earn points on sale items or gift cards?

Points are earned on all purchases except gift cards and shipping costs.

Can I use my rewards vouchers with discount codes?

No, rewards vouchers are discount codes, and therefore cannot be used with other discount codes or against discounted items.

I completed an activity but didn't earn points?

It can sometimes take a few minutes for us to process your activity and provide your points. It's usually immediate but if you haven't received the points within 24 hours please reach out to our Customer Service Team.

Can I use my points during checkout?

Not directly - please redeem your points for a rewards voucher first, which can then be applied during checkout.

Can I use my points with other discounts?

Points cannot be used in combination with discount codes or promotions unless stated otherwise.

Where can I check my points balance?

Log into your Sculpted Beauty Club account on our website to view your points balance and rewards history.

What happens if I return an order?

If you return an item, the points earned from that purchase will be deducted from your account.