🔙 Returns & Refunds

Full Returns Policy

Unsuitable items can be returned to us if they are;. Exclusions. The following items cannot be returned to us:. Online Returns. If the item was purchased online (Sculpted By Aimee Website or App). The item can be returned to us via post, within 60 da

How do I return an item purchased online?

If you purchased an item from the Sculpted By Aimee website or app, you can return it via post within 60 days with a valid proof of purchase. Exclusions:

Can I return an item if I change my mind?

Yes, you can return an item if it is unopened, unused, and within 60 days of purchase with valid proof of purchase. Exclusions:

What should I do if my item is faulty or has a flaw?

If you receive a damaged or faulty product, contact Sculpted By Aimee Customer Service, and we will be happy to help you.

What if I purchased the wrong shade?

If you've ordered a foundation or concealer and the shade isn’t right, you can exchange it as long as:. Exclusions:

What items are excluded from returns?

The following items cannot be returned:

How do I return an item purchased online?

If you purchased an item from the Sculpted By Aimee website or app, you can return it via post within 60 days with a valid proof of purchase. Exclusions:

Can I return an item received as a gift?

If you received an item as a gift, you’ll need the order number or receipt from the person who gifted it to you. If purchased directly from Sculpted By Aimee (website, app, or flagship store), it can be returned if it meets the return criteria. Exclu

Can I return an item bought from another retailer?

No, items purchased from third-party retailers or counters cannot be returned to Sculpted By Aimee. You’ll need to contact the original retailer for their return policy.

Will I get a refund if I return an item?

If your item is eligible for return, you will receive a refund to your original payment method once the return is processed. Exclusions: