Why didn't I get a free gift?

🎁Our Black Friday discounts ran all week, starting Tuesday at 6pm and ending at midnight 2nd December, offering customers up to 30% off. Additionally, we included extra free gifts at specific times during the week:

Tuesday 6pm –Thursday 6pm: Buy 3, get EasyBrow & HydraLip Free / Buy 4 get EasyBrow, HydraLip & Cream Luxe for free
Friday (6–9 PM): Buy 3 get a Bare Basics Palette for free
Saturday (12-2pm): Buy 3 get a Mystery Gift for free
Sunday (6pm - midnight): All orders got a Mystery Gift for free
Monday (7pm - midnight): Buy 3 get Sheet Masks & Eye Patches for free

These free gifts were offered alongside our standard discounts and were advertised via email and on our social media, with specific times clearly outlined.

✅If you placed an order for the minimum amount of products (usually 3) within the specified times, your order would have qualified for a free gift.

📢The free gift does not appear in your cart or confirmation email, but the gift would be added automatically by us once your order qualifies. It would be delivered with your order while stocks last.

⛔Orders placed outside the specified times will not qualify for a free gift.

T&Cs

- Free gifts are added automatically to qualifying orders only while stocks last.

- If stock runs out, the free gift may be substituted for an alternative of similar value.

- Holiday gift sets and Gift Cards are excluded from all promotions.

Why didn't I get a free gift?Updated a month ago